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Privacy Policy

Effective October 5, 2026

This policy explains how Netcetera LLC ("Netcetera," "we," "us") handles information collected through www.netcet.net and through our text messaging program. It does not cover data we manage for clients under a service agreement or business associate agreement; those agreements govern that data.

Information we collect

When you contact us through this website, we collect what you choose to provide: your name, company, email address, phone number, and your message. Our web host may also process basic technical information, such as IP address and browser type, for security and performance.

Cookies, analytics and tracking

This website does not use cookies, analytics tools, advertising pixels, session recording, chat widgets or any other third-party tracking technology. We do not collect browsing data for marketing or advertising, and we do not sell or share visitor information with advertisers or data brokers.

Our hosting provider processes basic connection information (such as IP address) to deliver pages and protect the site from attacks. Links to outside services, such as our client portal, remote support tool and online scheduling, take you to those providers' own sites, which are governed by their own privacy policies.

If we ever add analytics or similar tools, we will update this policy first and ask for your consent where the law requires it.

How we use it

  • To respond to your inquiry and schedule appointments
  • To provide, support and bill for services you request
  • To send service-related messages, including text messages if you have opted in
  • To protect our website and systems from abuse

How we share it

We do not sell your personal information. We share it only with service providers that help us operate our business (such as email, hosting and ticketing providers), when required by law, or to protect our rights and security.

Text messaging

If you opt in to text messages, we use your mobile number only to send the messages described in our SMS Terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. You can opt out at any time by replying STOP.

Health information

Please do not send patient or other protected health information through our website form, email or text message. These channels are not intended for that purpose.

Security and retention

We use reasonable administrative, technical and physical safeguards to protect information, and we keep it only as long as needed for the purposes above or as required by law.

Your choices

You may ask us to access, correct or delete the personal information you've provided by contacting us using the details below.

Changes

We may update this policy. Changes take effect when posted on this page.

Contact

Netcetera LLC, 3330 Cobb Pkwy Suite 324-267, Acworth, GA 30101 · 678.384.9300 · info@netcet.net