Concierge IT and cybersecurity for Metro Atlanta businesses.
Netcetera runs the technology your business depends on (computers, network, cloud email and files, security and backups) so your team can focus on clients and patients. A local, owner-led team, serving Metro Atlanta since 2005.
Who we serve
Growing offices that handle sensitive information and can't afford downtime.
Medical and dental practices
HIPAA-aligned IT, security risk assessments, and support that keeps the schedule moving.
Law firms
Protecting client confidentiality, secure document access from anywhere, and dependable systems when deadlines hit.
Accounting and tax firms
Safeguards for client financial data, including the written security program the FTC Safeguards Rule requires, and a smooth tax season.
Insurance agencies
Secure handling of policyholder data, carrier portal access and email security for independent agencies.
Construction and trades
Connected offices and job sites, secure access to plans and project files, and support for crews in the field.
Med spas and growing groups
New-location build-outs, cabling and one standard setup across every site.
Sound familiar?
Most businesses that call us are dealing with one of these.
IT that answers slowly
Tickets sit for days, your team loses time every morning, and nobody owns the problem end to end.
The insurance questionnaire
Your cyber-insurance renewal asks about MFA, endpoint protection and backups, and you're not sure how to answer.
Compliance uncertainty
HIPAA, the FTC Safeguards Rule, client contracts: you know there are requirements, but not whether you meet them.
What we do
One local team for the technology your business depends on, with a flat monthly fee and no surprises.
Help desk and on-site support
Monitoring, patching and support for every computer, server and user, with a local technician when something needs hands on.
Cybersecurity
Endpoint protection, email filtering, multi-factor authentication and monitored, tested backups, set up to meet what insurers now require.
Compliance-ready IT
Risk assessments, documented safeguards and policies for HIPAA and the FTC Safeguards Rule, and records you can hand to an auditor or insurer.
Cloud solutions
Email, file sharing and collaboration on Microsoft 365, Google Workspace and other cloud platforms, configured securely, with access controls, device management and data protection.
Cabling, networks and security systems
Structured cabling, Wi-Fi, access control and camera systems for new offices, moves and build-outs, from the same team that supports you after.
docuIT
Every device, account, license and vendor documented, so nothing about your technology lives in one person's head.
Changing IT providers, minus the chaos
Unhappy with your current IT support but dreading the switch? Here's how we make it uneventful.
We handle the handoff
We coordinate directly with your current provider to collect passwords, licenses and vendor contacts. Professionally, and without putting you in the middle.
Documented before anything changes
Every device, account and vendor goes into docuIT first, so nothing gets lost in the move.
Changes in planned stages
We make changes on a schedule you approve, after hours where it matters, so your office keeps working.
A named contact from day one
You'll know exactly who to call, and they'll already know your office.
How working with us starts
No long sales process. You'll see the findings before you decide anything.
- A 20-minute conversationWe learn how your office runs and what's frustrating you.
- Your Concierge CheckupAbout an hour on site, at no cost.
- A plain-language findings reviewThe three to five things that matter most, and what they could cost you.
- A clear plan and a flat monthly priceThen a scheduled, documented onboarding.
Find out where your business stands.
A free Concierge Checkup, a plain-language report, and no obligation.